Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Introduction

At WordScopeAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, mobile applications, and related services (collectively, the "Service").

By using WordScopeAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Last Updated: January 15, 2024

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Account registration information (email address, name)
  • Authentication credentials (managed securely through third-party providers)
  • Profile information and preferences
  • Communication data when you contact our support team

Usage Data

We automatically collect certain information when you use our Service:

  • Device information (type, operating system, browser)
  • IP address and location data (general geographic area)
  • Usage patterns and interaction data
  • Error logs and performance metrics
  • Cookies and similar tracking technologies

Content Data

To provide our Service, we collect and store:

  • Books and documents you upload
  • Words you save to your notebook
  • Search queries and lookup history
  • Quiz results and learning progress

How We Use Your Information

We use the collected information for various purposes:

  • Service Provision: To provide, maintain, and improve our Service, including word lookups, translations, and learning features
  • Account Management: To create and manage your account, authenticate users, and process transactions
  • Personalization: To customize your experience and provide relevant content and recommendations
  • Communication: To send you updates, respond to inquiries, and provide customer support
  • Analytics: To analyze usage patterns, improve our Service, and develop new features
  • Security: To detect, prevent, and address technical issues, fraud, and security threats
  • Legal Compliance: To comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

  • Cloud storage and hosting services
  • Translation and language processing services
  • Analytics and monitoring tools
  • Payment processors (if applicable)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
  • Access Controls: Strict access controls and authentication mechanisms limit who can access your data
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Secure Infrastructure: Our servers are hosted on secure, compliant cloud infrastructure
  • Employee Training: Our team is trained on data protection and privacy best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information and receive a copy
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@wordscope.ai. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Usage Data: Retained for up to 2 years for analytics and service improvement
  • Content Data: Retained while your account is active; deleted within 30 days of account deletion
  • Legal Records: May be retained longer if required by law or for legal proceedings

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired) for:

  • Authentication and session management
  • Preference storage and personalization
  • Analytics and performance monitoring
  • Security and fraud prevention

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service. For more information, please see our Cookie Policy.

Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses approved by relevant data protection authorities
  • Compliance with GDPR and other applicable data protection regulations
  • Regular security assessments of our data processing partners

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on our Service

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

WordScopeAI Privacy Team

Email: privacy@wordscope.ai

General Inquiries: hello@wordscope.ai

For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

This Privacy Policy was last updated on January 15, 2024.